Privacy Policy
This Privacy Policy describes how Francois Academy Early Education & Childcare Center ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website at https://www.francoisacademy.com, contact us, or interact with our SMS/text messaging programs. By using our website or opting in to SMS communications, you agree to the terms of this Policy.
Information We Collect
We may collect the following types of personal information:
- Full name
- Phone number (including for SMS communications)
- Email address
- Child's name and age/grade (for enrollment inquiries)
- IP address and browser/device information
- Information submitted through our contact or enrollment forms
- Communications you send us via email, phone, or text message
How We Collect Information
- When you complete a contact or enrollment form on our website
- When you opt in to receive SMS/text message communications from us
- When you call, email, or message us directly
- Through cookies and analytics tools on our website (see Cookie Policy)
SMS / Text Messaging — Consent & Data Use
IMPORTANT NOTICE REGARDING SMS COMMUNICATIONS:
When you provide your phone number and consent to receive text messages from Francois Academy, the following terms apply:
- Consent is not a condition of purchase or enrollment.
- Message types may include: enrollment updates, event reminders, school announcements, parent alerts, and promotional information about our programs.
- Message frequency varies. We send approximately up to 500 messages per month across our subscriber list.
- Message and data rates may apply depending on your mobile carrier plan.
- To opt out at any time, reply STOP to any message. You will receive one confirmation and no further texts.
- To request help, reply HELP. You may also contact us at [email protected] or (281) 982-3454.
YOUR SMS CONSENT DATA WILL NOT BE SHARED OR SOLD:
Your phone number and SMS consent information will never be sold, rented, shared, or transferred to any third party for their own marketing purposes. This information is used solely by Francois Academy to send you communications you have requested.
How We Use Your Information
- To respond to your inquiries and enrollment requests
- To send SMS messages you have opted in to receive
- To communicate school news, updates, and reminders
- To improve our website and services
- To comply with applicable laws and regulations
How We Share Your Information
We do not sell your personal information. We may share information only in the following limited circumstances:
- With service providers who help us operate our website and communications (subject to confidentiality agreements)
- As required by law, court order, or government authority
- To protect the safety, rights, or property of our students, families, or staff
We do not share SMS opt-in data or phone numbers with third parties for marketing or advertising purposes.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required by law. SMS opt-in records are retained to demonstrate compliance with applicable regulations.
Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Access to personal information is limited to authorized staff and service providers who need it to perform their duties. While we take steps to safeguard your data, please note that no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
Your Rights — Texas Residents
As a Texas resident, you have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information, subject to legal requirements
- Opt out of the sale or sharing of personal information (we do not sell personal data)
To exercise any of these rights, contact us at [email protected].
Cookies
Our website uses cookies to improve your browsing experience. Please see our Cookie Policy for full details.
Children's Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children without verified parental consent. If you believe we have inadvertently collected such information, please contact us immediately.
Contact Us
- Francois Academy Early Education & Childcare Center
- Address: 1201 E. Airtex Drive #F, Houston, TX 77073
- Email: [email protected]
- Phone: (281) 982-3454
- Website: https://www.francoisacademy.com
Last Updated: June 12, 2026